Privacy & Security

We are committed to safeguarding your privacy online. We use the information we collect about you to help us understand more about how our website is used and to be able to send you communications about So Cocoa that may be of interest to you, either electronically or otherwise.

The personally identifiable information is information that enables us to identify you, such as your email address, name, title, and address.

Please read the following policy to understand how your personal information will be used. This policy may change from time to time so please check back periodically.

1. What personally identifiable information does So Cocoa collect from me?

Like many websites, So Cocoa uses cookies in order to provide you with a more personalised web service. A cookie will typically contain the name of the domain from which the cookie has come, the “lifetime” of the cookie, and a value, usually a randomly generated unique number. A cookie is a text-only string of information that we pass to your computer’s hard disk through your web-browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you.

We use one type of cookie on our website, per session cookies, which are temporary cookies that remain in the cookies file of your browser until you leave the website. The only exception to this is if you select the ‘remember me’ option which will store a permanent cookie on your machine, allowing you to be auto-logged in on each visit to the website. If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our website if cookies are disabled, and so in order to enjoy the So Cocoa website to the full, we recommend that you leave them switched on.

2. How does So Cocoa use my information?

So Cocoa uses the information we collect about you to help us understand more about how our website is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

3. Who is collecting your information?

When you are on the So Cocoa website and are asked for personal information, you are sharing that information with So Cocoa alone unless stated otherwise.

4. With whom does So Cocoa share your information?

As a general rule, So Cocoa will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When using our secure online shop you are going through to a partner company and the information you give such as your credit card number and contact information is provided so that the transaction can take place.

5. What are my choices regarding, collection, use and distribution of my information?

If you indicated that you are interested in receiving regular information (such as our newsletter) we will send you communications regarding So Cocoa, either electronically or otherwise. So Cocoa does not sell or rent user information to anyone.

6. What is So Cocoa’s policy on allowing me to update, correct, or delete my personally identifiable information?

The accuracy of your individual identifying information is important to So Cocoa. We are working on ways to make it easier for you to review and correct the information that So Cocoa maintains about you.

7. How So Cocoa direct protect my personal identifiable information?

So Cocoa is committed to taking reasonable steps to protect the individual identifying information that you provide to us.

8. What security precautions are in place to protect the loss, misuse, or alteration of my information?

Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, So Cocoa cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our systems.